This programme provides relevant training for gig workers to understand the importance of decision making techniques, problem-solving solutions, generating real results through the Lean way of working.
This training covers the essential learnings of Entrepreneurship and Lean Management skillsets, through understanding the knowledge of sales cycle that helps you put the structure, systems and processes in place for your business to grow consistently and sustainably.
Lean is a procedure that eliminates waste and boosts efficiency, whereas Kaizen means continuous improvement. This training incorporates both values to reduce waste activities, improve productivity and efficiency, have smarter processes in place, better use of resources and continuously implement best practices.
This training covers the entire lifecycle of interactions with the customer, from prospect through to repurchase and maintaining business relationships to keep customer satisfaction rates high, by applying LEAN management concepts.
This training incorporates LEAN methods where you will learn how to maximise customers’ value in an organisation with fewer resources, and reducing factors that waste time, effort and money, embracing both short- and long-term improvement processes.
This training will teach you how to strategise, build relationships, influence others, and get results during tough situations by applying proactive leadership skills and strategies to achieve your organisation’s goal.
Skills Johor is the first technical and vocational skills training hub in Malaysia and has been awarded the status of an accredited Master Administrator by the Skills Development Department under the Ministry of Human Resources. Skills Johor’s objective is to improve the employability and entrepreneurship of Malaysians through quality Technical and Vocational Education and Training (TVET), relevant to current and emerging market and industry needs.